Logistics Benchmark 2025: How the industry leaders perform

Content

How punctual are your deliveries—really? How long do trucks wait at your loading docks? Are you above or below the industry average?
We have answered these questions with the Logistics Benchmark 2025 —based on hundreds of thousands of shipments across Europe.

And the results? The performance gaps are larger than many realize.

The hidden costs of "good enough"

A quick preview of the findings:

In some industries, more than a third of deliveries arrive too early
Waiting times can vary by a factor of 10 between top and low performers
The best companies achieve on-time delivery rates of over 90%, while others struggle with less than 40%
One clear commonality among top performers: Digital collaboration and transparency

But that is just the tip of the iceberg.

What we analyzed

Our reports examined logistics performance across four key sectors:

Furniture industry
Manufacturing
Retail
Contract logistics (LSPs)

Key metrics analyzed:

On-time delivery rates
Waiting and idle times
Level of collaboration
Rebooking rates and communication overhead

The result: A clear comparison of how your processes stack up against industry standards.

Why logistics benchmark data matters

If you truly want to optimize your supply chain, gut feeling isn't enough.
- Are you above or below average?
- Are your partners causing unnecessary delays and, consequently, additional costs (e.g., through high demurrage charges)?
- How high are your hidden efficiency losses?

Our 2025 benchmark reports provide the data you need.