Von der Zeitfensterbuchung über die Hofankunft bis zur kontaktlosen Einlasskontrolle sowie dokumentierter Entladung und Ausfahrt des LKWs.
In many logistics departments, most time is wasted in advice inboxes. Emma gives TradeLink customers that time back.
How WEKO Wohnen became the first TradeLink customer to hand over advice communication and status updates in goods receipt to an AI agent — while keeping the team in the driver's seat.
"She actually always recognizes when an advice was there — she has always recognized that well and added it too."
"It's not that I'm saving an employee now — I have so many open issues that I can then shift to other things."
Everything from live operations. Every task lands in the AI Task Manager, where your team keeps track of everything.
Even 20 slips in one PDF: Emma splits them automatically and attaches each one to the correct delivery.
Emma creates a proposal, your team confirms it. No delivery is created without approval.
"One hour later"? Emma processes the change and merges duplicate advice from the manufacturer and the freight forwarder.
Emma identifies and flags irrelevant tracking emails. Your team works in the task manager instead of the inbox.
For every task, Emma shows what she did and why. Green means done, yellow means in progress, and a red dot means: your team is needed.
Emma recognizes advice, delivery notes, or irrelevant tracking emails.
The address in the email and attachment leads to the correct warehouse.
The reference number and delivery date lead directly to the delivery in the calendar.
The delivery note is attached to the advice — every decision is justified and traceable.
More deliveries with the same team. The time saved is invested in tasks that have been left behind.
No silent cancellations, no lost documents. Route planning queries are answered immediately.
Instead of reading every email, the team works in the Task Manager and continues to make the decisions themselves.
No new delivery is created without approval. Thumbs up or down: your feedback goes directly into development.
Your locations, your inbox. With an honest assessment of how Emma can help you directly.
Emma is TradeLink's AI agent for your inbound shipping notices. She reads incoming emails, identifies advance shipping notices and delivery notes, assigns them to the correct delivery, and prepares new deliveries. Since July 2026, Emma has been working productively in the receiving department of a furniture retailer with five logistics locations.
A new delivery is never created without your team's approval. Emma creates suggestions, and your team confirms them in the AI Task Manager. Green means done, yellow means in progress, and a red dot means Emma needs help.
Emma asks for clarification. She provides a clear, logical reason for every assignment, such as referencing a number, address, or delivery date. If something isn't a clear match, she flags the case for your team.
Advance shipping notices, delivery notes, and schedule changes. Emma also automatically splits PDFs containing 20 delivery notes into individual documents and attaches them to the correct delivery.
Emma does not yet reliably detect shipment changes like partial deliveries, so we do not advertise that feature. The agreed target is 90–95% accuracy; Emma already processes more than half of all advance shipping notices without needing any follow-up.
In our demo call, we will look at your inbound email volume and show you Emma in a live system. For our first customer, it took seven weeks from the initial test with real emails to going live.