(only binding in the German version)
At TRADELINK, we take data protection very seriously and want to ensure that your privacy is protected at all times when using our services. In the following privacy policy, we would like to explain how your data is handled on tradelink.co ("TRADELINK website").
The TRADELINK website is operated by TradeLink, TL Digital Solutions GmbH
("TRADELINK"). This privacy policy describes how TRADELINK ("we," "us," and "our") uses and protects the personal data collected via the TRADELINK website.
Personal data is any information that can be related to you personally, such as your form of address, name, address, email address, IP address, etc. We only process your personal data in accordance with the provisions of the EU General Data Protection Regulation ("GDPR") and other
collected and processed in accordance with the provisions of European and applicable national data protection laws.
This privacy policy applies exclusively to our TRADELINK website. If you are redirected to third-party websites or apps via links on our TRADELINK website, please check their respective policies regarding the handling of your data.
The controller responsible for data protection law within the meaning of the GDPR and all other applicable EU data protection provisions ("Controller") is TRADELINK. If you have any questions, suggestions, or feedback regarding data protection on our TRADELINK website, please contact:
TradeLink
TL Digital Solutions GmbH
Leopoldstraße 8, 80802 Munich
Email: datenschutz@tradelink.co
Any data subject may contact our Data Protection Officer directly at any time with any questions or suggestions regarding data protection. You can reach them at the following address:
heyData GmbH
Schützenstraße 5, 10117 Berlin
www.heydata.eu
as well as via datenschutz@heydata.eu.
Legal Bases for Processing Personal Data
Where we obtain your consent for processing operations involving personal data, Article 6(1)(a) GDPR serves as the legal basis for the processing of personal data. You may withdraw your consent at any time with effect for the future.
When processing personal data necessary for the performance of a contract with you or your company, Article 6(1)(b) GDPR is the relevant legal basis. This also applies to processing operations that are relevant during the pre-contractual phase.
Where the processing of your personal data is necessary to fulfill one of our legal obligations, Article 6(1)(c) GDPR serves as the legal basis.
If processing is necessary to protect a legitimate interest of our company or a third party, and your interests, fundamental rights, and freedoms do not override our legitimate interest, Article 6(1)(f) GDPR serves as the legal basis for the processing.
Data Retention and Deletion
In principle, the personal data we collect, process, and store is only kept for as long as the specific purpose of storage requires. Once the purpose for storage no longer applies, your data will be deleted or its processing restricted.
However, European regulations, applicable national laws, or other provisions may require us to store the data we process for a longer period. Once these retention periods expire, we will delete your data or restrict its processing.
To the extent that we process your personal data, you are a "data subject" within the meaning of the GDPR. As a data subject, you have the following rights against TRADELINK:
Within the framework of applicable legal provisions, you may request confirmation from us at any time as to whether we are processing your personal data. If this is the case, you have the right to request information regarding the scope of the data processing (Art. 15 GDPR).
You have the right to rectification and/or completion of your data held by TRADELINK if the personal data processed concerning you is inaccurate or incomplete (Art. 16 GDPR).
Right to restriction of processing
If the requirements are met, you may request the restriction of the processing of your personal data (Art. 18 GDPR).
You may request that TRADELINK erase your personal data without undue delay, provided the requirements for doing so are met. The right to erasure does not apply to the extent that processing is necessary (Art. 17 GDPR).
If you have asserted the right to rectification, erasure, or restriction of processing against TRADELINK, TRADELINK is obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients (Art. 19 GDPR).
You have the right to receive the personal data concerning you that you have provided to TRADELINK in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from TRADELINK, provided the requirements for doing so are met (Art. 20 GDPR).
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6 (1) (f) GDPR (Art. 21 (1) GDPR). If you object, TRADELINK will no longer process your personal data unless TRADELINK can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing (Art. 21 (2) GDPR).
You can notify us of your objection using the following contact details:
TL Digital Solutions GmbH
Leopoldstraße 8, 80802 Munich
Email: datenschutz@tradelink.co
If you have provided consent under data protection law, you may withdraw it at any time (Art. 7 GDPR). The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR (Art. 77 GDPR).
Every time you visit the TRADELINK website, our system automatically collects data and information from your computer system. Specifically, the following data is collected:
• the page from which the file was requested
• the name of the file
• the date and time of the request
• the duration of your visit
• the amount of data transferred
• the access status (i.e., whether the file was transferred or could not be found, etc.)
• the anonymized IP address of the requesting computer
• a description of the type and version of the web browser used
• the installed operating system and the screen resolution
The data we collect about you as mentioned above is stored in our system's log files. This data is not stored together with other
personal data does not generally take place. The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR. We have a legitimate interest in collecting and temporarily storing this data, as the temporary storage of the IP address by the system is necessary to enable the delivery of the
website to your computer. Log files are stored to ensure the website functions correctly. This data is also used to optimize our website and ensure the security of our information technology systems. Your log files are not analyzed for marketing purposes. The data is deleted or anonymized so that it can no longer be associated with you as soon as it is no longer required for the purposes stated here. When data is stored in log files, it is generally deleted after seven days.
Via email and telephone
Our TRADELINK website provides an email address and a telephone number that you can use to get in touch with us. If you send us an email, we will store your email address as well as any other information you provide. If you call us, we may also store the data required to answer your request. The legal basis for this processing is Art. 6 (1) (b) and (f) GDPR, as the contact may involve the initiation of a contract. TRADELINK also has a legitimate interest in processing your data in order to be able to respond to you.
In the event that we wish to use your data, particularly your telephone number or email address, for marketing purposes, we will ask for your consent in advance. In this case, the legal basis is Art. 6 (1) (a) GDPR. You may revoke your consent at any time with effect for the future. In the case of direct marketing, we also base the processing of data on our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided there are no statutory or contractual retention obligations to the contrary. The conversation is considered concluded when it can be inferred from the circumstances that the matter in question has been finally resolved.
At the time your message is sent, the following data is also stored:
• Your IP address, and
• Date and time of your contact request.
This other personal data processed during the submission process is used to prevent misuse of email and to ensure the security of our information technology systems. The personal data additionally collected during the submission process will be deleted after a period of seven days at the latest. The data is used exclusively for processing the conversation. The legal basis for the processing of this data is Art. 6 (1) (f) GDPR.
Via contact form
Our website features a contact form that you can use to contact TRADELINK electronically. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored.
The legal basis for the processing of this data is Art. 6 (1) (a), (b), or (f) GDPR. The processing of personal data from the input mask of our contact form serves—in addition to the purposes mentioned above—solely to process your request, which is in our interest. This may, for example, involve the initiation of a contract. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and provided there are no statutory retention obligations to the contrary. The conversation is considered concluded when it can be inferred from the circumstances that the matter in question has been finally resolved.
At the time your message is sent, the following data is also stored:
• Your IP address;
• Date and time of your contact request.
This other personal data processed during the submission process is used to prevent misuse of the contact form and to ensure the security of our information technology systems. The legal basis for the processing of this data is Art. 6 (1) (f) GDPR. The personal data additionally collected during the submission process will be deleted after a period of seven days at the latest. The data is used exclusively for processing the conversation.
General information about cookies
In addition to the data mentioned above, various types of cookies are used when you visit our TRADELINK website and are stored on your computer or mobile device. Cookies are small text files that are saved on your computer or mobile device when you visit our TRADELINK website. We receive various information through the use of these cookies.
We use the following types of cookies:
• Necessary cookies: Cookies may be required for our website to function properly.
• Functional cookies: By using cookies, we can provide you with more user-friendly services that would simply not be possible without them.
• Tracking cookies: By setting a cookie, information and offers on our website can be optimized to better suit the user's needs. As previously mentioned, cookies allow us to recognize you when you return to our website. The purpose of this recognition is to make using our website easier for you.
• Analytics cookies: Cookies can also be used to analyze website usage. This helps determine, for example, how many users visit the website and where the website might be improved. However, this analysis does not establish a link between you and the statistics generated from the collected data. We will inform you whenever we use cookies for analysis purposes.
Where we obtain your consent, the legal basis is Art. 6(1)(a) GDPR. Consent can be withdrawn at any time with effect for the future. If cookies are necessary for the use of the platform, the legal basis is Art. 6(1)(b) GDPR. Otherwise, we base the processing on our legitimate interest in accordance with Art. 6(1)(f) GDPR: We want to provide you with a comprehensive and constantly updated offering.
We use the data collected via cookies for as long as it is necessary for the respective stated purpose.
Cookies are stored on your computer. You can decide at any time whether to delete cookies from your computer. Through your browser settings, you can determine whether the transfer of cookies from your computer to us should be disabled, restricted, or if cookies should be deleted entirely. If you disable all cookies for our website, you may not be able to use all of the website's features to their full extent.
The following list provides further information on how to disable or manage your cookie settings in the browser you are using:
• Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471
• iPhone, iPad or iPod: https://support.apple.com/en-gb/HT201265
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Internet Explorer / Edge: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
You also have the option to adjust your cookie settings directly on our TRADELINK website. By clicking on "Cookies," you can select which types of cookies you wish to enable on our TRADELINK website and which you wish to disable via an "opt-out." You can change your settings at any time. Please note: If you delete your cookies, the opt-out cookie will also be deleted and may need to be reactivated by you.
The TRADELINK platform uses Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This service is used to analyze user behavior in order to optimize both our website and our advertising. Google Analytics uses "cookies." The information generated by the cookie about your use of our TRADELINK platform is transmitted to and stored on Google servers in the USA.
The TRADELINK platform uses Google Analytics with IP anonymization enabled. This means that your IP address is truncated within the member states of the European Union and other parties to the Agreement on the European Economic Area ("EEA"). Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
Google has certified its compliance with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Furthermore, we have entered into a
We have entered into a data processing agreement incorporating standard contractual clauses, in which Google commits to processing user data only in accordance with our instructions and to maintaining the EU level of data protection.
Google uses this information on behalf of TRADELINK, the operator of the platform, to evaluate your use of our online services, to compile reports on platform activity for TRADELINK, and to provide other services related to platform activity and internet usage.
The use of Google Analytics is justified in accordance with Art. 6 (1) (a) GDPR, provided you have given us your consent when visiting the TRADELINK platform. You can revoke your consent at any time with effect for the future. We will only process your data for as long as is necessary for the purpose of data collection (in this case, the creation of statistics and their analysis). Data sent by us and linked to cookies, user identifiers (e.g., User-ID), or advertising IDs will therefore be automatically deleted after 14 months.
Opt-out options:
You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case, you may not be able to use all functions of our TRADELINK platform to their full extent.
Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the TRADELINK platform (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following
download and install the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout. You can also prevent collection by setting an opt-out cookie.
If you would like to prevent the future collection of your data when visiting this TRADELINK platform, please click here:
Deactivate Google Analytics.
Further information on Google Analytics and the use of data generated by it
data can be found in Google's privacy policy:
https://policies.google.com/privacy or at:
https://www.google.com/analytics/terms/us.html.
In general, we will only share your personal data with service providers, business partners, and other third parties within the framework of applicable data protection laws and will inform you accordingly.
We may disclose personal data to service providers we have engaged and require them to perform services on our behalf. In doing so, we comply with strict applicable national and European data protection regulations. These service providers are subject to our instructions and are bound by strict contractual restrictions regarding the processing of personal data. Processing is only permitted to the extent necessary for the performance of services on our behalf or to comply with legal requirements. We determine in advance exactly what rights and obligations our service providers have with regard to personal data.
We may disclose personal data to a third party if we are required to do so by law or legal proceedings, or to provide and manage our services. We may also be required to provide information to law enforcement or other authorities. We are also authorized to disclose data if the transfer of information is necessary for cooperation and thus for the provision of TRADELINK services to you, or if you have given your consent. Disclosure is also usually unavoidable in the event of tax audits.
Our TRADELINK website, and consequently your data, is hosted by, among others, Heroku, a service provided by salesforce.com Inc. TRADELINK uses the services of Salesforce.com, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States ("Salesforce") to provide cloud infrastructure services. Salesforce may only access data within the scope of our instructions (data processing on our behalf). Salesforce also implements strict technical measures to protect your personal data. Salesforce does not share your personal data with third parties unless such disclosure is necessary to process the agreed services or Salesforce is required to do so to comply with the law or a valid and binding order from a government or regulatory authority. The data transmitted for this purpose is limited to the necessary minimum. Whenever possible, Salesforce uses servers located within the EEA. However, it cannot be ruled out that data may also be transferred to the USA. We have therefore concluded a data processing agreement and standard contractual clauses with Salesforce.
Furthermore, Salesforce will take the necessary steps to ensure that an appropriate level of data protection is maintained. The legal basis for the processing of your data is Art. 6 (1) (f) GDPR. The purpose of the data processing is to enable Salesforce to provide us with the ability to store data on Salesforce servers.
We store data for no longer than is required by statutory retention periods.
Further information on data protection at Salesforce can be found at:
https://www.salesforce.com/company/privacy/.
TRADELINK uses HubSpot, a customer relationship management ("CRM") and chat communication tool from HubSpot Germany GmbH, Koppenstrasse 93, 10243 Berlin ("HubSpot").
HubSpot stores the data in Ireland and the USA. We have concluded a data processing agreement with HubSpot, including standard data protection clauses.
HubSpot uses so-called long-term cookies, which are not deleted immediately after your visit to our TRADELINK platform. The data is deleted at the provider's discretion.
The legal basis for the processing is Art. 6 (1) (b) and (f) GDPR, as contacting us may constitute the initiation of a contract. However, TRADELINK also has a legitimate interest in processing your data in order to be able to respond to you and to store your data in a CRM tool for customer support purposes. We have concluded a data processing agreement with HubSpot.
We will only process your data for as long as is necessary for the purpose of data collection (in this case, the creation and analysis of statistics).
Further information on HubSpot cookies can be found in HubSpot's privacy policy: https://legal.hubspot.com/privacy-policy
TRADELINK schaltet Anzeigen in ChatGPT, einem Dienst der OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Irland („OpenAI"). Um den Erfolg dieser Anzeigen zu messen, setzen wir auf unserer TRADELINK-Website das OpenAI Ads Pixel ein.
Gelangen Sie über eine Anzeige in ChatGPT auf unsere Website, übergibt OpenAI einen pseudonymen Klick-Bezeichner in der Adresszeile. Das Pixel speichert diesen Bezeichner in einem Cookie („__oppref") und meldet an OpenAI, dass die Zielseite aufgerufen wurde und ob im Anschluss ein von uns definiertes Ereignis stattgefunden hat, zum Beispiel der Download einer Vorlage. Dabei werden die Ereignisart, der Zeitpunkt, die aufgerufene URL sowie technische Informationen Ihres Browsers übertragen. Inhalte Ihrer ChatGPT-Unterhaltungen erhalten wir nicht; Inhalte der von Ihnen ausgefüllten Formulare erhält OpenAI nicht.
Das Pixel wird nur gesetzt, wenn Sie über unser Cookie-Banner in Marketing-Cookies eingewilligt haben. Rechtsgrundlage ist Art. 6 Abs. 1 a) DSGVO in Verbindung mit § 25 Abs. 1 TDDDG. Sie können Ihre Einwilligung jederzeit über die Cookie-Einstellungen auf unserer Website widerrufen.
Eine Übermittlung von Daten in die USA an die OpenAI, L.L.C. kann nicht ausgeschlossen werden. Diese erfolgt auf Grundlage der Standardvertragsklauseln der EU-Kommission. Die Daten werden von OpenAI in aggregierter Form für die Berichterstattung an uns verwendet; Einzelpersonen werden uns gegenüber nicht identifiziert.
Wir verarbeiten die Daten so lange, wie es für die Auswertung der jeweiligen Anzeigenkampagne erforderlich ist. Weitere Informationen zum Datenschutz bei OpenAI finden Sie unter: https://openai.com/policies/privacy-policy sowie https://openai.com/policies/eu-privacy-policy.
We work with external service providers for application development and website maintenance.
Our service providers may only access the data within the scope of our instructions (data processing on our behalf). Our service providers also take strict technical measures to protect your personal data. Our service providers do not pass on your personal data to third parties unless the transfer is necessary to provide the agreed service or our service providers are required to do so to comply with the law or a valid and binding order from a government or regulatory authority. The data transmitted for this purpose is
limited to the necessary minimum. Our service providers are subject to our instructions and are bound by strict contractual restrictions regarding the processing of personal data. Processing is only permitted to the extent necessary for the performance of services on our behalf or to comply with legal requirements. We determine in advance exactly what rights and obligations our service providers have with regard to personal data. The legal basis for the processing of your data is Art. 6 (1) (f) GDPR. The purpose of the data processing is for our service providers to maintain our database and develop the website for us. Our service provider stores your data for as long as it is necessary to achieve the purpose.
TRADELINK has implemented appropriate physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. Our service providers and affiliated companies are contractually obligated to maintain the confidentiality of personal data. Furthermore, they are not permitted to use the data for purposes not authorized by us.
Because the security of your data is important to us, your entire visit is processed via a secure TLS connection. If personal data is collected, the data transmission also takes place via TLS encryption. The TLS encryption process protects your data from unauthorized access while it is being transmitted over the internet.
We may update this privacy policy from time to time. We therefore recommend that you read this privacy policy regularly so that you are aware of our data protection practices. This privacy policy was last updated on 03/22/2021.
At this link you will find a list of all open source licenses used by the TradeLink product.
